Doubling user engagement with messaging features
We helped SoundCloud add app features that were previously web-only.
The story
SoundCloud was missing a private way to chat about music on mobile (a feature available on web). In the past they saw that features that were available on Web only and got introduced on our mobile environment saw an uplift of 70%-250%. SoundCloud wanted to increase the percentage of monthly active users that engage in a conversation.
Think-it’s role
We teamed up with SoundCloud to deliver social sharing off-platform to other messengers, provide a tool for listeners to talk about music, and provide a tool for creators to talk workflow and potential collaborations.
Why it mattered
SoundCloud saw an increase from between 2 to 3 million messages every month to 5.1 million messages a month after adopting the mobile messaging.
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